What are the shipping rates?
We offer free shipping for orders containing a pair of sunglasses Canada & USA and a standard $10.00 CAD flat rate for orders below $100.
How long does my order take to arrive once shipped?
Canada: Standard Tracked Shipping 2-8 business days
USA: Standard Tracked Shipping 4-7 business days
Payment of duties or taxes are buyer responsibility.
Do you ship internationally?
Yes, we ship worldwide with free shipping on orders over $280 CAD and between $25.00 - $35.00 depending location for orders under $280 CAD.
Kyst Eyewear does not charge any applicable taxes or duties imposed by the customs and revenue authorities in the destination country. Payment of duties or taxes are buyer responsibility; we cannot control these fees.
All international orders are FINAL SALE and are not eligible for return.
Sol Kyst is happy to offer returns, less initial shipping charges. If you are unsatisfied with your order, please initiate a return.
Please note Sol Kyst is not responsible for lost or damaged returns.
Returns must be initiated within 30 days of being marked delivered for a full refund back onto the original payment method.
All items must be returned in their original state with no signs of damage.
Damages and other issues?
Please inspect your order upon receiving and contact us within 48 hours of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and work with you to find a solution. Please include photos (if applicable) to expedite the process.
Clearance items as well as International orders are all Final Sale and not eligible for return or exchange.
What are the glasses made from?
All our frames are made from acetate. Acetate is a superior material to make glasses from as it is extremely durable, long lasting, lightweight, comfortable to wear and can produce high quality finishes, designs and colours.
All our glasses have nylon lenses. Nylon lenses are light, flexible, and offer high optical quality, about 70% better (ABBE value) than traditional plastic lenses.
Are they polarized?
Yes, all our lenses are now polarized.
Can I put a prescription in my glasses?
Our Aviators, Blue Light and Xssential glasses are suitable for a low - moderate prescription. Please seek professional advice.
What sizes are your frames?
Our website is divided into three sizes:
- Wide Faced Babes / Original 158mm*
- Midi 145mm*
- Mini 135mm*
*unless otherwise stated
Do all styles come in all sizes?
Right now, we are working hard to get all styles available in all sizes.
We have some styles that currently only come in Original or Original + Midi.
Utilize our Back In Stock notification feature to find out when the size of your choice is available.
How do I know which size is right for me/my face?
We have created a PDF Size Guide for you to print + use in the comfort of your own home. When printing this please be sure to select "Actual Size" (otherwise it will "shrink to fit" and the lines will be shorter than they should be).
Did you know you can get a more custom fit with your Sol Kyst sunnies with a quick at home DIY?
Check out this Tik Tok where Meghan shows you how you can slightly adjust the size of the glasses and get a more custom fit for you. It works phenomenally well if you have a low nose bridge or find our glasses a tiny bit big. We use heat from a blow dryer or hot water to gently mold the glasses to your face. This works due to us using such a high quality and strong but heat flexible material called acetate. Check out the tik tok below or reach out for more help!
*If you try the technique in the Tik Tok you are no longer eligible for a refund.*
More Fun Stuff
We are so excited for you to have sunglasses that fit & flatter you and express your personal style. Please follow along with our care guide to give you the best years with your Kyst Eyewear glasses.
1) As simple as it is store your glasses when you're not wearing them. We provide you a beautiful soft touch case to keep your sunnies well protected. This will keep dust and dirt away but also protects your shades from getting scratched, bent or broken.
2) NEVER use paper towels, tissue, or napkins to dry or clean your lenses. All of these materials have a textured surface and can easily scratch your lenses. Please use your Kyst Eyewear lens cloth to clean your lenses.
3) Always rinse your glasses off with water before wiping or cleaning them. Any tiny particles of dust or dirt can settle on your lens, and if you wipe those around on a dry lens, it can be abrasive. If you're going to use a chemical, use sprays or cleansers that are specifically made to clean eyeglass lenses.
4) Every-time you put on your Kyst Eyewear frames, remember to take a look in the mirror and give yourself a wink or a smile, because you look amazing! Now go take on your day!
Where are you located?
Kyst Eyewear Headquarters + Warehouse are based in Toronto, Ontario, Canada.
Our Warehouse operates Monday through Friday, excluding holidays, happily picking, packing, and shipping your orders.